Are you passionate about delivering excellent customer service and looking for a role that blends administration, account management, and new business sales? We have an exciting opportunity for a Customer Service Agent to join a well-established team in Banbury on a maternity cover contract from 1st September 2025 to 30th June 2026.
In this role, you’ll be responsible for managing customer orders, processing inquiries, and ensuring smooth dispatch and delivery. It’s a fantastic chance to develop your skills within a supportive environment, with full training provided.
Key Responsibilities:
Manage incoming customer calls, process orders, and address queries or issues.
Accurately process orders from placement through to invoicing across a variety of accounts.
Assist with stock control and maintain daily returns, including some heavy lifting.
Oversee dispatch, including postal and courier services for the company.
Contribute to the maintenance and updates of social media accounts.
Key Skills & Experience:
Strong administration skills with a high degree of accuracy.
Competent in using IT systems, including email, Word, and Excel.
Excellent verbal and written communication skills.
Prior experience working with customers over the phone and in an office team environment.
A self-starter eager to learn, take on challenges, and help drive business performance.
Working Hours:
9:00 AM – 5:00 PM, Monday to Friday.
If you’re looking for a rewarding opportunity where you can make a difference, apply today to join a supportive and dynamic team!