Are you a detail-focused and customer-oriented administrator looking to join a well-established business in a key support role? We’re working on behalf of a leading company to recruit a Parts Administrator to support their growing customer and dealer network. Reporting to the Parts Manager, you’ll play a crucial part in delivering exceptional service and keeping operations running smoothly behind the scenes.
Responsibilities:
Process customer sales orders via phone, email, and online systems accurately and efficiently.
Liaise with dealers, sales reps, and customers to provide product information, pricing, and delivery updates.
Maintain accurate records and ensure all documentation is up to date.
Communicate with other departments such as Service, Warranty, and Parts to ensure seamless service delivery.
Assist with invoice queries and stock availability updates.
Support warehouse and picking/packing operations when required.
Uphold company policies and procedures in all communications and interactions.
Provide cover for colleagues within the department during periods of absence
About You:
Previous experience in sales administration or a similar role.
Excellent verbal and written communication skills.
Strong organisational skills with the ability to multi-task and prioritise effectively.
A proactive team player with a professional and honest approach.
Good working knowledge of Microsoft Word and Excel (Oracle experience an advantage).
Physically able to assist with lifting items when needed (subject to H&S checks).
- Willing to be flexible and support the wider team when required
Benefits:
- Supportive working environment within a collaborative team
Training provided to develop knowledge of specialist products
Opportunity to join a company with a strong industry reputation